4.2
- Av. de Madrid, 03503 Benidorm, Alicante
- "We had a terrible experience, the weather quickly changed and it began to rain heavy whilst we were waiting to board. The boat was already in but they wouldn’t let us on and got absolutely drenched waiting. My child was shivering cold. Whilst I was waiting I noticed some staff laughing at us getting wet. Eventually when we were allowed on the boat took us out for around 10mins and then let us go downstairs to look which was a nice experience. Five minutes after this we were dropped off at a small island and left in the middle of a storm! There was a cafe onsite that was closing with no real shelter and we had to wait another hour in the storm getting more wet and wait for the boat to return only they sent a different boat which wasn’t the glass bottom so only had 5mins of the experience and the rest was a complete disaster! I wouldn’t recommend this trip at all and the office had already closed when we returned. Absolutely shocking!!"