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Round Town Travel

  • Agencia de viajes en Benidorm
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Información
Nombre Round Town Travel
Tipo Agencia de viajes en Benidorm
Dirección C. Gerona, 36, 03503 Benidorm, Alicante
Provincia Alicante
Localidad Benidorm
Web roundtowntravel.com
Teléfono 966 81 11 23

Ver valoraciones(167)

Agencia de viajes en Benidorm (Alicante) que encontrarás en C. Gerona, 36, 03503 Benidorm, Alicante. Aquí puedes ver información acerca de Round Town Travel, opiniones, su horario, ubicación y vías de contacto.

Si buscas una agencia de viajes que te ofrezca experiencias inolvidables en la hermosa Benidorm, no puedes dejar de visitar Round Town Travel, ubicada en C. Gerona, 36, 03503 Benidorm, Alicante. Esta agencia ha capturado la atención de muchos turistas gracias a su amplia gama de excursiones y un servicio al cliente que, aunque tiene sus altibajos, ha dejado una huella en quienes han decidido aventurarse con ellos.

Experiencias Memorables

Una de las excursiones más destacadas es el viaje a Guadalest y las Fuentes del Algar. Los viajeros que han participado en esta experiencia han elogiado la dedicación y el conocimiento de los guías, como Lynn y Wilf, quienes se aseguran de que cada visitante se sienta como en casa. Las opiniones destacan cómo estos guías son informativos y se preocupan genuinamente por el bienestar de los excursionistas, lo que convierte un día de turismo en una experiencia educativa y entretenida.

Aunque ha habido desafíos, como un autobús que se averió durante el recorrido, la gestión eficiente del problema fue notable. En menos de 20 minutos, se logró reemplazar el vehículo, permitiendo que el itinerario continuara casi sin interrupciones. Esto demuestra el compromiso de Round Town Travel por ofrecer un servicio fluido y agradable a sus clientes.

Compromiso con el Cliente

No obstante, es importante mencionar que algunos visitantes han tenido experiencias menos satisfactorias. Problemas con las ubicaciones de recogida y la comunicación del idioma de los guías han generado frustración en algunos. En estos casos, se recomienda a los futuros clientes que verifiquen siempre los detalles de su reserva. A pesar de estos inconvenientes, muchos resaltan la atención al cliente que han recibido, destacando la amabilidad y la disposición de los empleados para ayudar en cualquier situación.

Un aspecto que muchos viajeros han valorado es la amplitud de excursiones que ofrece Round Town Travel. Desde visitas a ciudades como Valencia hasta emocionantes aventuras en la naturaleza, hay algo para cada tipo de viajero. La agencia se esfuerza por encontrar la excursión perfecta que se ajuste a tus intereses y presupuesto.

Conclusión: Una Opción a Considerar

Con un equipo de guías apasionados y una variedad de excursiones, es un lugar ideal para planificar tu próxima aventura. Si bien es recomendable estar atentos a los detalles de cada viaje, la mayoría de los visitantes han quedado encantados con sus experiencias. Así que, ¿por qué no te animas a probarlo?

¡Tu próxima aventura te espera en Round Town Travel!

📌Dirección y datos de contacto de Round Town Travel

Servicios

Servicios en las instalaciones
Llamar: 966 81 11 23
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🙋‍♂️ Preguntas Frecuentes

¿Cuál es el teléfono de contacto de Round Town Travel?

El teléfono de contacto de Round Town Travel es: 966 81 11 23

¿Qué horario tiene hoy?

Los domingos está cerrado.

¿Cual es la calle donde se encuentra Round Town Travel?

Round Town Travel se encuentra en C. Gerona, 36, 03503 Benidorm, Alicante.

¿Abre los sábados?

Abre los sábados con un horario de 10:00 a 14:00.

¿Abre los domingos?

Los domingos está cerrado.

🕓 Horario

Lunes

10:00–18:00

Martes

10:00–18:00

Miércoles

10:00–18:00

Jueves

10:00–18:00

Viernes

10:00–18:00

Sábado

10:00–14:00

Domingo

Cerrado

👍Puntuación y opiniones de Round Town Travel

Round Town Travel tiene una valoración de 4.4 sobre 5 basadas en 167 opiniones según Google Business Profile.

Últimos comentarios

En alicantetop.com no nos hacemos responsables de las opiniones sobre este centro por parte de los usuarios.

We did the Guadalest and waterfalls day trip and had a fantastic day. lynn who was our guide for the day was fantastic, informative and truly cared about making sure we had a good day. We felt very looked after and learned lots of things about the areas we went to. On our trip the coach broke down at Guadalest but this was very efficiently sorted with a replacement bus, I think in total it put us back not even 20 minutes to the days schedule which was added on to the day so we didn’t lose time at the waterfalls. Very impressed with how it was dealt with. My only negative (which didn’t impact me at all) was some visitors booked on our trip (about 8 people in total) were given the wrong pick up location so had to pay for taxis to meet us up at guadalest. So there were a few unhappy people over that but lynn dealt with it great. If you book with this company I would just double check pick up locations so this doesn’t happen to you as looking at other reviews it’s happened before.

Charlie J

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Dit is een tourist scam! Wegblijven van deze oplichters! Wees gewaarschuwd wanneer je hier iets boekt. Men komt de afspraken niet na en verwijderen zelfs je negatieve review op hun app.

Le Jeune

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We did an excursion on the 26/8 going up to guadalest and the water falls. I’m leaving 5 stars for Wilf, he is very good at what he does. Thr first part was absolutely amazing up the mountain. I like others will say 2 hours at falls isn’t enough. However I personally didn’t enjoy how busy it was (but knew it would be). My kids play on a river on moors a lot so luckily it wasn’t something they were hanging on to. My review is also based on being a single parent. All of it was manageable with 2 kids apart from the falls, trying to prize kids away from water on a hot day to the pick up point (not same as drop off) in time slot with fear of missing bus left me a little anxious. But highly recommend that trip, don’t just do falls, do both! Thank you Wilf our guide and Alberto our driver. Great day out with spectacular views, and met lovely locals.

Linnet Ansett

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Después de reservar una excursión a través de Getyourguide con esta empresa nefasta, no me ha parecido correcto como se ha gestionado ciertos inconvenientes que han sucedido, en ningún momento se nos ha consultado ni se nos ha informado del idioma que iba a ser en inglés, cuando lo contratamos en español ….Nos podrían haber informado previamente de que el grupo sería en inglés y no en Español, en todo caso podríamos haber decidido si ir o no ir, ustedes nos han «obligado» en cierta manera… No entendímos casi nada!! Aparte el guía no hablaba español…. Por otro lado, Estuvimos esperando el autocar MEDIA HORA A 35°… Respuesta de Heidi «No está en nuestro control los retrasos y el atasco» Perdón?Que no esté controlado por ustedes el trafico y los retrasos no significa que no se pueda gestionar de manera resolutiva, es decir, en ningún caso se puede tolerar que se exponga a 35 grados media hora un grupo de personas…Que incluso me dió un golpe de calor!! Como he dicho anteriormente no estoy para nada satisfecho… Heidi la supuesta directora tirando balones afuera y sin responsabilizarse ni respondiendo a mis correos… Muy lamentable y poco profesional. He tenido que solicitar reembolso con proveedor porque está empresa prefiere quedarse el dinero y tomar el pelo , que informar previamente y gestionar las cosas de manera adecuada.

A R

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A very nice experience with the agency on an excursion to Valencia. The guides spoke perfect English and the bus was great.

Dusan Jovanovic

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* EDITED * (read down for more info) SCAMMERS!!!! Avoid like the plague. Lee Todd who works here is a blatant liar… do not give this scam operation any of your business. They give you the wrong pick up locations and then refuse your refund for missing the trip and put you at fault even though the wrong info is provided. I have even provided proof if the wrong location pin sent to me to my iPhone. We even rang up and were told the wrong location twice yet the company still puts you at fault. The customer service is anppauling and they threaten you as well. *EDIT* In response to Lee Todd’s bogus reply to my first review. He is still lying and putting us as fault despite multiple pieces of proof being presented that Roundtown Travel provided us with the wrong pick up location. It just goes to show how low and desperate this company are to take your money. The fact they would scam you over €55 just says it all. For me, it’s not about the money at all. Its the fact that they are blatantly lying and ripping off tourists and I absolutely cannot stand being scammed and ripped off. This company is pathetic and I’m sure that over time it will all catch up with them. Lee has even verbally abused and threatened me over email and when I asked if I could come in speak face to face disappears entirely. Lee, if you’re that desperate for the money perhaps it’s time to change professions. I’ve actually managed to put a successful chargeback request in through my provider so managed to get my money back in the end despite Lee being so desperate to hang on the to the money. Tough luck buddy, better luck next time and to any one reading this. Do not use this company.

liamr7777

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In response to Lee Todd’s bogus reply to my first review. He is still lying and putting us as fault despite multiple pieces of proof being presented that Roundtown Travel provided us with the wrong pick up location. It just goes to show how low and desperate this company are to take your money. The fact they would scam you over €55 just says it all. For me, it’s not about the money at all. Its the fact that they are blatantly lying and ripping off tourists and I absolutely cannot stand being scammed and ripped off. This company is pathetic and I’m sure that over time it will all catch up with them. Lee has even verbally abused and threatened me over email and when I asked if I could come in speak face to face disappears entirely. Lee, if you’re that desperate for the money perhaps it’s time to change professions. I’ve actually managed to put a successful chargeback request in through my provider so managed to get my money back in the end despite Lee being so desperate to hang on the to the money. Tough luck buddy, better luck next time and to any one reading this. Do not use this company.

L Rowland

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Guadalest & Algar waterfalls Great day well organised . We have enjoyed this trip by car several times for many years . On this occasion we used Round Town We made a great decision ! Punctual and efficient coach transport . Our tour guide Lyn enhanced our experience she was knowledgeable entertaining and most important informative. Thanks to the team of Roundtown With a big thanks to our tour guide Lyn Lorraine &Tom

Tom Harbord

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Excellent from start to finish brilliant tour guild Cathy and coach driver Vincent

Pamela Andrews

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Fabulous tour company who really go out of their way to find you the perfect trip. Even arranged a closer pick up for me when I booked online. A Fabulous tour rep Will on our trip to Guadalest, very knowledgeable about the village we were visiting. Warm and friendly. Booked another trip to the chocolate factory I was that impressed. Have always used this company for my trips because they are reliable and fantastic prices

Caroline Gandy

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Very knowledgeable and professional. No hesitation in recommending them.

brian corrie

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Great staff and excellent service

Edwin Sewell

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Fantastic day out at Guadalest and the d’algar falls with a the fantastic tour guide Will . Thank you for everything you done today Peter and Lorraine Rose

Lorraine Rose

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Lovely trip to valencia .kathy was so good. 5 stars.

Beverley Ansbro

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Absolutely fantastic service from booking pick up and the trip it’s self ! Grate value for money ! But most of all will our fantastic funny informative guide is a credit to the company absolutely fantastic trip for my bday ❤️

Nikki Regan

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Brilliant trip to Guadalest and Algar falls Leisa is amazing. We enjoyed the Algar Falls so much we booked a 2nd trip x

HL Ellison

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Fantastic service from 2 fantastic girls abi steph

Andy Smalley

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My son and I went to the first one on Calle Gerona they couldn’t help us but we’re so helpful anyway. The girls said to go down to the bigger office in the Rincon de loix area as the could help more there, they telephoned ahead so they would be waiting for us as it get quite busy. The lady was excellent that delt with our passport problem, she telephoned the passport office in Belfast which had lost my son’s renewal passport and very calmly and efficiently found out all the information and then asked how to move forward from this problem. Excellent service, fantastic staff. We had the new passport photos, application done in 45 minutes. Well done staff at both Round Town locations.

Henri Fink

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Very bad customer service experience with this company. I don’t recommend them. The representative told me to go back to my Country even though I was very respectful.

sara

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Awful company booked a coast and caves trip via Jet 2, was meant to be going to an old village that wasn’t as expected, the rep pointed out a pick up point whilst talking in Spanish, dropped us off somewhere completely different to pick up point and didn’t even wait for everyone to get off the coach before rushing off, partner tried to explain that she was going too fast and she was so arrogant and patronising stating she showed us the pick up point yet we were dropped off somewhere in the middle of a town we didn’t know and she was just walking off, my partner started getting annoyed and she told us if we didn’t like it we could just stay here, we were expecting to be dropped off where we were being picked up like what happened on the rest of the trip. The rep was so rude and then the afternoon after we were due to go on another trip to the waterfalls and the trip was cancelled for us because we had apparently upset the rep. Absolutely disgusted with the company and has put me off going on any coach tours I won’t be recommending this company this is the first negative review I’ve ever had to leave

Gemma Taylor

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Fantastic staff abbie is very friendly easy to talk too nothing is too much trouble highly recommend

Tracy Flaherty

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Brilliant day out today with Leisa and round town travel. Had a full day out to Guadalest, a must visit, the views are breathtaking. Thanks so much

Emma Louise

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excellent tourist agency, very affordable, the guide Katy is great

Vesna Zivkovic Kostic

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Fantastic excursion but shame about the rep, Lynn. She spoke inappropriately & rudely to the Dutch, patronised the tourists & bellowed nonsense about herself, her family & what products «used to cost» but without any context; it felt like a tour for uneducated ‘dummies’ (or atleast that’s how we were made to feel).

Rebekah Jade Morton

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Fantastic staff very helpful

Jacky Hathaway

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Bella esperienza, il giro guidato a Valencia, la visita al parco Oceanografico. Luisa molto attenta e molto bravo Ion. Consigliato.

Claudio Colacchi

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Hicimos una excursión combinada a Guadalest y Las Fuentes del Algar y nos gustó mucho. Nuestra guía Luisa era amable, educada y simpatiquísima! Todo muy bien, nos alegramos de haber ido con esta empresa ¡Muy recomendable!

Ana CM

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Hice una excursión con ellos. Mucha amabilidad y buena atención y explicaciones. Buen precio. La guía habló en español,ya que era la única española y me sentí bien acogida por ella

anamaria arlegui eguiluz

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Well-organised trip to Guadales and Algar waterfalls. However, there was a leak from AC and the water was falling on our heads

Mateusz Sypniewski

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Absolutely fantastic from start to finish! We booked 2 excursions with them. One to Algar Falls and one on the Coast and Caves trip. Both were amazing. The 2 staff, Louisa and Kathy were so friendly and welcoming. They were incredibly professional at all times and answered any concerns we had! I’d highly, highly recommend this company to anyone who stays in Benidorm!

Connor Williams

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Had a lovely day out to the Algar falls, went on the morning trip and had around 4 hours free time at the falls for swimming, such a great day out from Benidorm. Our guide Stuart was great, gave us a little tour off benidorm on the bus and recommend a great restaurant for lunch after the waterfalls with a huge pool! Perfect day ☺️

Emma rhodes

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Very good service

Mario Torres Mari

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My friend Tom, and I go here for all of our Excursion needs. Very diverse selection and good reasonable budgets. Everything arranged, paid and sorted right there or get the full list, read it and decide where to go, what to do and then go back – awesome!! We went on All Day Jeep Safari, Jalon Valley, Segway Tour.

Neil Bland

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Abbey was really helpful and is getting back to us

Paul Millward

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After having my wallet containing my TIE card and my Spanish driving licence stolen I went to Round Town Travel for help. The young lady couldn’t have been better. Friendly, helpful and efficient inspiring complete trust and relief in the way that she dealt with what, to me, was a serious problem. I cannot rate them highly enough.

John Wilson

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We did the Guadalest and waterfall tour. Picked up very promptly. Long tour around Benidorm collecting everyone. Lynne our guide was so enthusiastic and very informative – brilliant. The scenery was amazing. The town was lovely but the waterfalls were a little disappointing . I would still recommend this trip though.

Jon Brumby

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Very friendly and helpful used this company for bus transfers for 10 years no problems

Raymond Walpole

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Another great job done, applied for passports, everthing was done photos, paperwork etc. Was told roughly 4 weeks, they arrived dhl two days before the due date. I cannot thank them enough, great service with a smile.

sheila abbas

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High prices for poor service. Rep on coach was, evidently, someone who had been doing this for decades as she was set in her ways and lacked enthusiasm for the excursion. Lynn was very rude, extremely patronising and dismissive of questions from travellers as she would always say she would explain something during her on board talks although she never did. Enjoyed rambling on about herself as she did the hard sell to passengers to book further journeys and ignored the ones that weren’t going to book. Also charged 1 Euro per passenger to buy a face mask, which we knew nothing about prior to the journey as a covid restriction. Also seemed scandalous to charge this amount, felt like a scheme of some sort The excursion itself was absolutely wonderful, was great to explore a beautiful city, very thankful we weren’t stuck with gloomy and rude rep all day. The driver was friendly, nice man, shame they had to drop us off at the bottom of steep hills as opposed to outside hotels. Was slightly aggravating that the rep was sat down counting all her Euros out on the long journey home, all change from her face mask scheme. Great trip, overpriced company, absolutely awful and rude rep

UncleSpicey

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Fantastic and good value

Darren Allum

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Nice friendly staff

kate smith

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Helpful peeps

Fehue

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